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Reservation Policies

To secure your booking at Vale Madalena, we require a payment of 50% of the total amount within 48 hours following our confirmation of availability. This initial payment ensures your stay and confirms your reservation in our system. You will receive an email with a form and payment details.

The remaining 50% must be paid up to 7 days before the check-in date. This second payment can be made using the same payment methods available at the time of the initial reservation.


Cancellations and Refunds

  • Cancellations made up to 30 days before the check-in date: full refund of the initial payment.

  • Cancellations made between 15 and 30 days before the check-in date: 50% refund of the initial payment.

  • Cancellations made less than 15 days before the check-in date: no refund.

Payment Methods

We accept payments via bank transfer or through Ifthenpay, which offers several convenient options, including:

  • MULTIBANCO Reference

  • MB WAY

  • Credit Card

For more details on payment methods, please contact us directly.

Reservation Changes

We understand that plans can change. If you need to change your reservation dates, please contact us as soon as possible. We will do our best to accommodate your needs, subject to availability and potential rate differences.

Thank you for your understanding and cooperation.

We are available for any further questions or assistance.

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